UPDATE Notice some of the wording/suggestions have changed (statements in italic are new.) Are you planning on discarding your spray? Do you think method should provide refunds? (From the method home site:) Why can't I purchase your aroma spray?
We have voluntarily withdrawn our Aroma Spray air enhancer as we discovered a manufacturing defect in the formula and stopped selling it as of February 11, 2008.
During routine testing of our Aroma Spray, our Quality Assurance Team identified a contaminant in the formula. This contaminant is a common bacteria found in our drinking water, food and soils and is very unlikely to cause harm to healthy people. While our test results indicate there is unlikely to be a risk to the general population, there may be some risk to those with compromised immune systems, so we have voluntarily withdrawn our product while we obtain greater clarity around this issue.
We regret any inconvenience this may cause. Our Aroma Spray will be unavailable until we determine the root cause of the issue and the appropriate corrections are complete. We are working with the Consumer Products Safety Commission and similar agencies in Canada and the United Kingdom to ensure all appropriate measures have been taken in this voluntary withdrawal.
We recommend that you discard any Aroma Spray in your home. Please note that this issue is isolated to our aroma sprays only and does not impact any other Method products. No other Method products are manufactured at the facility that makes the Aroma Sprays.
Please rest assured that we are treating this issue with the speed, care and attention you would expect from us.
If you have additional questions, please contact Method directly:
Katie Molinari - 415.568.4631 / katie@methodhome.com
previous post 2/26/08
Original response: Has there been a recall on the Aroma Spray?
Unfortunately yes. During routine testing of our Aroma Spray, our Quality Assurance Team identified a contaminant in the formula. Initial test results suggest this contaminant is a common bacteria found in our drinking water, food and soils and is not harmful to healthy people. However, there is some potential that it could be harmful to certain people with compromised immune systems. As a matter of precaution, we voluntarily withdrew the product from the market until we are able to fully investigate the potential health impact. As soon as we do get that impact report, we plan to initiate consumer communications as necessary. We have already provided notice to the Consumer Products Safety Commission and will work with them to ensure all appropriate measures have been taken in this voluntary product withdrawal.
This initiative is isolated to our Air Enhancer aroma spray and does not impact any other Method products. No other Method products are manufactured at the facility that makes the Air Enhancers.
Please rest assured that we are treating this issue with the speed, care and attention you would expect from method.
If you have additional questions, please contact Method directly:
Katie Molinari - 415.568.4631 / katie@methodhome.com
Well, now I know at least why Target refused to sell me that bottle of Fig spray I found a couple weeks ago. What do you plan on doing with your spray now? Continue to use it, or discard it? Personally, I'm planning on continuing to use mine; since they state it's fine for healthy people. I'll keep you updated!
previous post 2/18/08
I've just noticed something on my most recent trip to Target that totally didn't click in my mind until now? ALL the method aroma spray bottles are gone! Not only the recalled Fall edition scents, but ALL of them! Hmm? So I started to worry? Are they discontinuing them? I'd just crawl under a bed and cry for, well, a really long time if this were the case! I couldn't imagine, since scented sprays are (at least to my knowledge) very popular.
Then I went onto the method home site, and was checking out the aroma spray section and it states: "sorry, this product is temporarily unavailable online" Hmm? Something is up! I'm thinking they might be redesigning the spray bottle? method loves to update their packaging regularly; and the aroma spray has never had a bottle redesign. I'll post the answer here as soon as I figure this out!
